Skip to content

Office Address

The Penthouse - Penthouse Tower
1104 - 1265 Beach Ave.
Vancouver, BC
Canada, V6E 1V4
Phone: 778-772-8045

Note: Secured Building - Appointment Required.

For all inquiries, use the support form below.

Have a question? We are happy to help.

Here's some quick answers to common support inquiries.

All orders are charged in the currency of your local area. For example, orders from the US are in USD, orders from Canada are in CDN.

All orders are shipped from the warehouse in Upper State New York.

We do not take returns unless there has been shipping damage to your order, in which case we will arrange for a replacement to be sent to you. Refunds can be processed only until your shipment has been sent.

Our head office is in Vancouver, Canada, but we ship to all of North America directly from the warehouse in Upper State New York.

Once you place an order, we will reach out to you by phone or email to ensure you have everything you need (cables, mounting brackets & etc) and also discus lead times for bass cabinets and custom colors. Upon final order sign-off, we will arrange shipping and send out your system.